Customers please check your water heater flex lines. If you have ones that look like braided stainless steel you have a ticking time bomb. We have had 2 failures last week. You may not know it but they are not metal at all where the water goes, they are PLASTIC. Not a very good quality and if you have them and they are over 5 years old you should consider replacing them. The picture of the washing machine shows that it was filled up by the leak of the water heater.